West Virginia CGI Advantage 4 #ARFQ-0705-LOT2700000001-1

West Virginia Lottery Commission Requests Cisco SMART Net Total Care Maintenance and Support

This opportunity involves the West Virginia Lottery Commission seeking maintenance and support services for its Cisco network infrastructure. - Government Buyer: - West Virginia Lottery Commission (primary location: 900 Pennsylvania Ave, Charleston, WV) - OEMs and Vendors: - Cisco (Original Equipment Manufacturer) - Products/Services Requested: - Maintenance and support for agency-owned and licensed Cisco hardware and software - Services under the Cisco SMART Net Total Care program - Corrective maintenance and implementation of feature upgrades for currently licensed users - Unique or Notable Requirements: - Services are limited to Cisco products already owned and licensed by the agency - Support includes both hardware and software - Only Cisco-authorized support is acceptable; no alternative OEMs specified - No specific part numbers or quantities provided in the notice

Description

The West Virginia Lottery Commission is soliciting bids to establish a contract for Maintenance and Support of Agency-Owned and Licensed Cisco products known as SMART Net Total Care. The services will be limited to applying corrective maintenance and implementing any feature upgrades that are available to currently licensed users. This solicitation involves support for Cisco hardware and software under the SMART Net Total Care program. The contract aims to ensure continued maintenance and feature upgrades for the licensed Cisco products.

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