New York State Contract Reporter #2136824

Salesforce-Based Modernization of OASAS Business Applications – NYS ITS Solicitation

This opportunity is for the modernization of business applications for the New York State Office of Addiction Services and Supports (OASAS), managed by the Office of Information Technology Services (ITS). - Government Buyer: - New York State Office of Information Technology Services (ITS) - Office of Addiction Services and Supports (OASAS) - ITS Vendor Sourcing and Management - OEM Highlight: - Salesforce is the primary OEM platform for the modernization effort - Vendors & Participation: - Only NYS-certified Minority and Women-owned Business Enterprises (MWBEs) and Service-Disabled Veteran-Owned Businesses (SDVOBs) are eligible - Vendors must be Salesforce partners with relevant certifications - Participation goals: 15% MBE, 15% WBE, 6% SDVOB - Products/Services Requested: - Modernization of 15 legacy business applications (including ColdFusion, Access, Excel, Outlook) onto Salesforce - Assessment and documentation of 13 legacy departmental applications and 2 Salesforce Sandbox applications - Design of target Salesforce architecture and security model - Development of modernization roadmap - Data migration strategy and execution - Application development, testing, deployment, and training - Promotion of existing Salesforce Sandbox applications to production - Unique/Notable Requirements: - Compliance with HIPAA, NIST, and other security standards - Mandatory supplier diversity and NYS legal compliance - Secure, scalable, and efficient Salesforce-based solution - Knowledge transfer and training included in scope - Period of Performance: - Two-year contract term with phased deliverables and maximum duration of 24 months

Description

The New York State Office of Information Technology Services (ITS) is procuring a two-year contract (C000999) for the Office of Addiction Services and Supports (OASAS) to modernize multiple business processes currently supported by outdated departmental tools such as Excel, Access, Outlook, and ColdFusion. The project involves assessing 13 legacy departmental applications and 2 Salesforce Sandbox applications, documenting current architecture and processes, designing a target Salesforce platform architecture, developing a modernization roadmap, defining security models, creating data migration strategies, and building, testing, and deploying new applications. The procurement emphasizes MWBE and SDVOB participation goals and requires compliance with New York State laws and regulations.

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