Illinois BidBuy #26-448DOIT-ADMIN-B-52287

Illinois DoIT seeks maintenance for Non-VOIP Telephone Systems

The Illinois Department of Innovation and Technology (DoIT) is seeking maintenance services for legacy Non-VOIP telephone systems across multiple regions. - Government Buyer: - Illinois Department of Innovation and Technology (DoIT) - Office location: Springfield, Sangamon County - Products/Services Requested: - Maintenance labor for Non-VOIP telephone systems - Hourly rates for regular business hours (Monday-Friday, 8am-5pm) - Hourly rates for after-hours (Monday-Friday, 5pm-8am; Saturday all day) - Hourly rates for Sundays and State of Illinois observed holidays - Call-out charges including the first hour for each time period - Quantities: - 15,000 hours (regular business hours) - 1,000 hours (after-hours and Saturdays) - 551 hours (Sundays and holidays) - 1 call-out charge per time period - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Maintenance must cover legacy, non-VOIP telephone systems - Service must be available during regular, after-hours, weekends, and holidays - Work is distributed across multiple regions - Electronic quote submission via Illinois BidBuy portal - Attachments provide detailed line items and regional breakdowns

Description

This solicitation is for the maintenance of a Non VOIP Telephone System. It is issued by the Department of Innovation and Technology (DoIT) in Illinois. The procurement includes various labor hourly rates and call-out charges for different time periods and regions as detailed in the attachments. The bid includes 33 items in total and allows electronic quotes. The deadline for submission is August 20, 2026, at 11:00 AM.

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