State University of New York SCIQuest #25/26-139.1MC

SUNY at Stony Brook Ticketing Software System RFP for Athletics and Campus Programming

SUNY at Stony Brook is seeking proposals for a comprehensive ticketing software system to support both its Athletics Department and Southampton Campus Programming. - Two separate instances of the ticketing solution are required, each with distinct management and reporting structures - The system must support a wide range of event types: - Paid, complimentary, and free registration-based events - Assigned seating, general admission, and free registration formats - Key technical requirements: - Full patron data capture, analytics, and robust reporting capabilities - eCommerce and CRM integration - Flexibility to support both athletic and non-athletic events (lectures, workshops, conferences, etc.) - Positive patron and brand experience - Compliance requirements: - Adherence to New York State's recycled products law - Electronic payment procedures - Quarterly contract spend reporting - No specific OEMs or vendors are named in the solicitation - Proposals will be evaluated on best value, considering both technical and cost criteria - The anticipated contract term is five years, with possible early termination for cause or convenience

Description

This Request for Proposal (RFP) is issued by the State University of New York at Stony Brook on behalf of SUNY to solicit proposals for a ticketing software system solution for the Athletics Department and Southampton Campus Programming. The solution must support paid tickets, complimentary tickets, and free registration-based events, and be flexible enough to accommodate various venue sizes and event formats. The contract term is anticipated to be five years, and proposals will be evaluated based on best value including technical capabilities and cost. The RFP replaces a previous solicitation and includes detailed submission instructions and evaluation criteria.

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