City of Kelowna Bonfire #12861

Janitorial Services for ARCH Okanagan College Wellness Centre

This opportunity seeks janitorial services for the ARCH Okanagan College Wellness Centre, managed by the City of Kelowna in partnership with Okanagan College. - Government Buyer: - City of Kelowna (managing operations and programming) - Okanagan College (facility owner) - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Comprehensive janitorial and cleaning services for the Wellness Centre - Scope includes building maintenance, office cleaning, window washing, handyman coordination, malfunction message handling, and enforcement of house rules - Unique/Notable Requirements: - Cleaning program must be tailored to the specific location and mutually agreed upon - Emphasis on strong organizational culture, customer service, and staff recruitment/retention practices - Contractor must demonstrate effective management and ability to deliver high-value cleaning outcomes - No specific brands, products, or part numbers are referenced - The solicitation is focused on service quality and contractor qualifications rather than specific equipment or supplies

Description

The City, in collaboration with Okanagan College, is seeking a janitorial service provider for the ARCH Okanagan College Wellness Centre, which is expected to be completed in October 2026. The facility is part of a strategic partnership where Okanagan College retains ownership and the City handles operations and programming. Submitters must provide a location-specific cleaning program that is mutually acceptable, well-resourced, and within budget. The City values organizational culture, customer service focus, and employment practices that support recruitment and retention of quality staff. The goal is to obtain high-value cleaning outcomes through qualified contractors supported by strong teams and effective management.

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