Federal Register #2130-0593

FRA Seeks Public Comment on Qualitative Feedback Collection for Service Improvement

This notice from the Federal Railroad Administration (FRA), under the Department of Transportation, seeks public comment on a proposed information collection initiative. - Purpose: Gather qualitative feedback from customers and stakeholders to improve FRA service delivery and program management - No procurement of products or services; this is not a solicitation for goods or vendor services - No OEMs or commercial vendors are involved or mentioned - Participation in the information collection is voluntary - Feedback will be used internally to enhance agency operations, not for major policy decisions - Notice includes details on expected respondent burden and the scope of the collection - Issued under the Paperwork Reduction Act (PRA) for OMB review and approval

Description

This notice announces that the Federal Railroad Administration (FRA) is forwarding an Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and comment. The ICR seeks to collect qualitative feedback from customers and stakeholders to improve FRA's service delivery. The collection aims to gather insights on customer perceptions, experiences, and expectations to enhance program management and service quality. Comments on the information collection are invited until August 7, 2026.

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