SAM #07-08-2026

Service and Maintenance Contract for ExOne Sand Printers at Rock Island Arsenal

This opportunity involves a multi-year service contract for ExOne Sand Printers at the Rock Island Arsenal Joint Manufacturing & Technology Center (RIA-JMTC). - Government Buyer: - Department of the Army - Sub-agency: Rock Island Arsenal Joint Manufacturing & Technology Center (RIA-JMTC) - OEM Highlight: - ExOne is the specified Original Equipment Manufacturer (OEM) for all required parts and services - Products/Services Requested: - Service contract for two ExOne Sand Mold Printers (models S-MAX PRO and FURAN S-MAX; units RIA#35233 and RIA#35580) - Remedial repairs, phone support, and annual preventative maintenance - Replacement of Print Head and Lower ReCoater annually - On-site support within 3 business days and proactive visits - Training (online, at Voxeljet, and advanced on-site) - Firmware and software updates - Spare parts at discounted rates - Unique/Notable Requirements: - All supplied parts must be OEM (ExOne) under the Diamond Service Package - Services must be performed by certified technicians with at least two years of experience - Compliance with safety, security, and environmental standards is required - Both on-site and remote support are included - No specific part numbers or quantities for parts are provided in the documentation

Description

The purpose of this service contract is to have a qualified contractor perform remedial repairs, phone support, and annual preventative maintenance to our ExOne Sand Printers, RIA#35233 and RIA#35580, located at Rock Island Arsenal – Joint Manufacturing & Technology Center (RIA-JMTC), Rock Island, IL 61299. All work performed under this contract shall be accomplished by a qualified technician, repairman or field service engineer, and all supplied parts per the Diamond Service Package will be OEM.

This market reseach is to be used for planning purposes and should not be considered as a request for quote or an obilgation on the part of the US Government. The US Government does not intend to award a purchase on the basis of this market research, or otherwise pay for information solicited. Interested vendors must submit a capability statement.

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