SAM #36C24626Q0592

Comprehensive Ground Ambulance Services for Salem VA Health Care System

The Department of Veterans Affairs, Network Contracting Office 6, is seeking comprehensive ground ambulance transportation services for the Salem VA Health Care System and its associated clinics. - Government Buyer: - Department of Veterans Affairs, Network Contracting Office 6, Salem VA Health Care System - Scope of Services: - 24/7 emergent and non-emergent ambulance transportation, including Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) - Contractor must provide all vehicles, qualified personnel (trained per DHHS standards), management, supplies, equipment, and reporting - Services must comply with federal and state regulations, including OSHA blood-borne pathogen standards - Use of VetRide or VA-approved software for trip management - Incident reporting within one hour and written reports by next business day - Sanitation procedures and preventive vehicle maintenance required - Products/Services Requested (with part numbers and quantities): - ALS Non-Emergent Transport (A0426): 40 one-way trips - ALS Emergent Transport, Level 1 (A0427): 150 one-way trips - BLS Non-Emergent Transport (A0428): 1000 one-way trips - BLS Emergent Transport (A0429): 800 one-way trips - Critical Care Transport (CCT) (ALS Level 2) (A0434): 10 one-way trips - No Show/No Load/Cancellation (ZZ0024): 120 occurrences - Loaded Mileage Trip Outside Base Rate (A0425): 18,000 miles - Unloaded Mileage (ZZ0022): 1,200 miles - Wait Time (A0420): 920 increments (per 15 minutes) - Bariatric Fee (325 lbs. or greater) (ZZ004): 120 trips - Unique/Notable Requirements: - 24/7/365 service availability, including weekends and holidays - Strict response times (e.g., 30-minute response for emergent transports) - Performance monitored by VA with payment deductions for substandard service - Maximum contract value of $5 million (IDIQ, firm-fixed-price) - No specific OEMs or vendors are named; the opportunity is open to qualified ambulance service providers.

Description

The Salem VA Health Care System (hereafter SVAHCS), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted emergent and non-emergent ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of all Stretcher Transports during Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT) services. The contactor shall make these ambulance services available to the VA as needed, 24 hours a day, seven days a week (24/7), including weekends and holidays.

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