Opportunity
SAM #W15QKN-26-Q-A128
Sole Source Emergency Dispatch Services for U.S. Army Garrison Fort Devens
Buyer
Department of the Army
Posted
July 07, 2026
Respond By
July 13, 2026
Identifier
W15QKN-26-Q-A128
NAICS
561421, 922120, 922160
This opportunity involves the U.S. Army Garrison Fort Devens seeking a sole source provider for comprehensive Emergency Dispatch Services. - Government Buyer: - U.S. Army, United States Army Garrison (USAG) Fort Devens, Directorate of Emergency Services (DES) - Army Contracting Command - New Jersey (ACC-NJ), W6QK ACC-PICA office - OEMs and Vendors: - Nashoba Valley Regional Dispatch District (sole source provider) - Products/Services Requested: - Emergency Dispatch Services for Fort Devens, including: - 24/7 monitoring of all 9-1-1 calls from the installation - Dispatching of patrol cars, ambulances, and fire services - Alarm monitoring and criminal background support - Management of telecommunications and NCIC/CJIS services - Coordination with local and state police - Service line items cover a base year and four option years (total of five years) - No physical products or equipment are being procured; this is strictly a service contract - Unique or Notable Requirements: - Contractor must provide licensed dispatch personnel and maintain quality control and contingency plans - Compliance with federal, state, and local laws, as well as the Performance Work Statement (PWS) - Service area includes approximately 700 acres, 225 buildings, and a population ranging from 200 to 2,500 personnel - Contractor must be able to operate a dispatch center connected to the local switchboard for all localized emergency calls - Registration in the System for Award Management (SAM) and insurance compliance required - Contract Structure: - Firm Fixed Price contract - One 12-month base period with four 12-month option periods
Description
*** THIS REQUIREMENT IS A SOLE SOURCE REQUIREMENT IN ACCORDANCE WITH FAR 6.103-1 "ONLY ONE RESPONSIBLE SOURCE AND NO OTHER SUPPLIES OR SERVICES WILL SATISFY AGENCY REQUIREMENTS. *** THIS REQUIREMENT IS SUBJECT TO THE AVAILABILITY OF FUNDS IN ACCORDANCE WITH FAR CLAUSE 52.232-18 1. The purpose of this solicitation is for the procurement of Emergency Dispatch Services in support of the Directorate of Emergency Services (DES), United States Army Garrison (USAG) Fort Devens, MA 01434-4429. The required Emergency Dispatch Services will assist the Fort Devens DES with routing calls through the local switchboard requiring Fire, Police, and/or Ambulance services to respond depending on the nature of the call received. The scope of this requirement is for Nashoba Valley Regional Dispatch District to provide emergency 9-1-1 services, to include monitoring all 9-1-1 phone calls from the Fort Devens installation, dispatch patrol cars to the recorded addresses of these calls and dispatch ambulances and fire services to theses calls, if needed. 2. The Government intends to solicit and award a Firm Fixed Price (FFP) contract under Other than Full and Open Competition as sole source to Nashoba Valley Regional Dispatch District, as they are the only contractor available operating a dispatch center connected to the local switchboard that receives all localized emergency calls. No open market quotes will be accepted. 3. The period of performance for this effort shall be one (1) 12-month Base Period and four (4) 12- month Option Periods. 4. See Federal Acquisition Regulation (FAR) 52.212-1 "Instructions to Offerors", FAR 52.212-1 "Addendum For Instructions To Offerors", FAR 52.212-2 "Addendum For Evaluation Criteria" and FAR 52.212-4 "Addendum For Contract Terms And Conditions--Commercial Products and Commercial Services". 5. Questions regarding the solicitation shall be issued via email no later than WEDNESDAY, 9 July 2026, 12:00PM EDT, to the Contract Specialist, Mitchell Douglas at mitchell.e.douglas.civ@army. mil, and the Contracting Officer, Jasmyne Peterson at jasmyne.c.peterson.civ@army.mil. 6. All work shall be performed in accordance with Attachment 0001 - Performance Work Statement (PWS). 7. All offers shall remain valid for 120 calendar days.
8. The Offeror must be registered in the System for Award Management (SAM) in order to be eligible to receive a Department of War contract award. Steps to register can be found at https://www.SAM.gov. 9. COMPLETING A QUOTE FOR SUBMITTAL: a. Quotes are due no later than the date and time listed in the Standard Form (SF) 1449, Block 8, and shall be submitted via email to the Contract Specialist, Mitchell Douglas at mitchell.e.douglas. civ@army.mil, and the Contracting Officer, Jasmyne Peterson at jasmyne.c.peterson.civ@army. mil. Updates to this solicitation will be posted on the SAM website (https://www.SAM.gov/). b. Quotes shall include the offerors CAGE Code, Unique Entity Identified (UEI), Federal Tax Identification Number (TIN), and any small business preference or socioeconomic concern (such as 8(a) certified, HUBZone certified, Women-Owned Small Business/Economically Disadvantaged Women-Owned Small Business, and Service-Disabled Veteran-Owned Small Business) under the applicable NAICS code, see block SF1449, Block 10. c. The Offerors shall submit a price for each FFP Contract Line Item Number (CLIN) for the base period and option periods on the SF1449 Continuation Sheets of the solicitation. Offerors are required to complete blocks 12, 17, and 30. Offerors are required to submit a signed SF1449 (Blocks 30a through 30c). In addition, the contractor shall sign and acknowledge any potential resulting amendments to this solicitation. In doing so, the offeror accedes to the contract terms and conditions as written in the solicitation. d. Provide the name, title, address, email address and telephone number of the company/division point of contact regarding business decisions made with respect to the proposal and who can contractually obligate the company. The offeror shall identify those individuals authorized to negotiate with the Government. e. Pricing for each CLIN must be submitted in the proper format. The proper format consists of QUANTITY * UNIT PRICE = AMOUNT/NET AMOUNT. In the event there is a discrepancy in the calculation, the UNIT PRICE will be held to the intended price multiplied by the QUANTITY. If the offeror shows only the AMOUNT/NET AMOUNT, but fails to enter a UNIT PRICE, the AMOUNT /NET AMOUNT divided by the QUANTITY will be held to be the intended price. f. The Contractor shall submit with its offer, the Prime Contractor's valid Certificate of Insurance in accordance with the requirements and applicable insurance amounts set forth within the solicitation at FAR 52.228-5, Insurance - Work on a Government Installation," and "Insurance Requirements" listed below. g. The offeror shall complete all "fill-ins" in provisions and clauses that apply to the response to this solicitation. h. The Offeror shall complete Standard Form LLL, "Disclosure of Lobbying Activities" is applicable.
i. Failure to provide any applicable information required by this solicitation may result in the offeror being deemed non-responsive and ineligible for award. 10. Attachment(s): Attachment 0001 - Performance Work Statement (PWS) Attachment 0002 - SCA Wage Determination