North Carolina eVP #173-27001

Cumberland County Schools Solicits Integrated Attendance and Family Engagement Platform

Cumberland County Schools is seeking a comprehensive, districtwide platform to improve student attendance and family engagement. - Government Buyer: - Cumberland County Schools, Student Support Services - Products/Services Requested: - Integrated Attendance Improvement, Family Engagement, and Communication Platform - Must combine communication tools, automated attendance interventions, data analytics, and multilingual communication - Requires seamless integration with the district's Student Information System (Infinite Campus) - Scalable for districtwide use (serving over 48,000 students) - Implementation Services - Planning, design, programming, and pre-load activities for deployment - Training and Professional Development - In-person and on-demand training for staff, including orientation and ongoing coaching - Ongoing Support and Maintenance - Technical support, problem analysis, fixes, and system maintenance - Unique/Notable Requirements: - Automated engagement campaigns to address chronic absenteeism - Robust analytics and reporting for attendance outcomes - Multilingual communication capabilities - Vendor must provide both initial implementation and ongoing support - No specific OEMs or vendors are named in the solicitation.

Description

Cumberland County Schools is seeking proposals from qualified vendors to provide a comprehensive Family Engagement, Attendance Improvement, and Communications Platform. The platform should strengthen school-home partnerships, improve student attendance outcomes, reduce chronic absenteeism, and increase meaningful engagement between families and schools. The solution must combine communication tools, attendance intervention services, data analytics, and automated engagement strategies into a single, integrated platform. The selected vendor must provide a scalable system capable of supporting districtwide implementation while reducing administrative workload and increasing the effectiveness of outreach efforts.

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