Texas DIR/ESBD #696-TL-26-O020

Texas Department of Criminal Justice Solicits Cloud-Based Learning Management System (LMS) Solution

The Texas Department of Criminal Justice (TDCJ), Training and Leader Development Division, is seeking a contractor to provide and support a cloud-based Learning Management System (LMS) for agency-wide training delivery and data management. - Government Buyer: - Texas Department of Criminal Justice (TDCJ), Training and Leader Development Division (TDCJ-TLDD) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation; the opportunity is open to all qualified LMS solution providers. - Products/Services Requested: - Cloud-based Learning Management System (LMS) platform to support up to 40,000 concurrent users - Features required: user and course management, compliance tracking, reporting, integration with CAPPS HR, historical data migration, and high availability - Licensing for all users and system components - Cloud storage for training data and content - Implementation services: planning, system design, security, project management, testing, delivery, and acceptance - Training services: at least 40 hours of customized, hands-on training for administrators, instructors, and learners, including video and train-the-trainer sessions - Ongoing maintenance and support: troubleshooting, updates, security patches, live support, disaster recovery, and end-of-life support - Unique or Notable Requirements: - Solution must comply with strict data management, security, and accessibility standards (NIST 800-53, TX-RAMP certification, WCAG 2.2 A/AA) - Must support integration with Texas CAPPS HR system - Historical data migration from legacy systems is required - High availability and reliability are mandated - Subcontracting plan in line with Texas HUB/VetHUB goals - Performance standards with financial penalties for non-compliance - Data ownership, privacy, and transition provisions are required - Contract Structure: - Initial term of approximately 11 months, with four one-year renewal options and up to six months extension for transition

Description

The Texas Department of Criminal Justice is seeking a contractor to provide and support a cloud-based Learning Management System (LMS) that will serve as the agency's primary platform for training delivery and training data management. The services required include personnel, software, training, licensing, implementation, storage, materials, and supplies. The solicitation includes detailed requirements and standards, with a response deadline of August 6, 2026, at 3:00 PM. The procurement is managed through the Texas SmartBuy portal.

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