Opportunity
SAM #36C25026Q0693
Award for After Hours Call Center Bridge Services at VA Medical Center
Buyer
VA Network Contracting Office 10
Posted
July 07, 2026
Identifier
36C25026Q0693
NAICS
561421
This award notice details a short-term contract for after-hours call center services at a major VA medical center: - Government Buyer: - Department of Veterans Affairs - Network Contracting Office 10 - Office: Network Contracting Office 10 - Awarded Vendor: - DEBORGEM ENTERPRISES INCORPORATED - Products/Services Requested: - After Hours Call Center Service - 2-month bridge period - Service location: Richard L. Roudebush VA Medical Center, Indianapolis, IN - Quantity: 1 service engagement - NAICS code: 561421 (Telephone Answering Services) - Product Service Code: R499 (Support - Professional: Other) - Unique/Notable Requirements: - Bridge contract to prevent lapse in critical after-hours telephone answering services - Fixed-price contract valued at $37,600.00 - No specific OEMs or product part numbers involved, as this is a professional service award
Description
Page 4 of 4
Type: Award Notice
Agency/Office: Department of Veterans Affairs, Network Contracting Office 10
Title: After Hours Call Center
Classification Code: R499 SUPPORT- PROFESSIONAL: OTHER
NAICS Code: 561421 - Telephone Answering Services
Description:
The Department of Veterans Affairs, Network Contracting Office 10, made an award to provide 2-Month Bridge After Hour Call Services located at Richard L. Roudebush VA Medical Center, 1481 W 10th Street, Indianapolis, IN 46202. The VA awarded a firm, fixed price contract for two (2) months to prevent a lapse in service while previously submitted solicitation responses are reviewed and a new contract is awarded.
The point of contact is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.