Austin Afo #IFB 2200 DCG1037

Austin Water seeks maintenance and repair services for Kinetico or equivalent commercial water softener systems

The City of Austin, through its Austin Water Department, is seeking a contractor for installation, maintenance, and repair of commercial water softener systems. - Government Buyer: - City of Austin, Austin Water Department - OEMs and Vendors: - Kinetico (Commercial Plus Series 216 water softeners) - Equivalent commercial-grade water softener manufacturers permitted - Products/Services Requested: - Annual preventive maintenance for Kinetico (or equivalent) water softeners (5 units) - Common repairs: control valve rebuilds and replacements, brine system repairs, drain line repairs and replacements, resin replacement - Labor repair services (40 hours during business hours) - Emergency repair services (8 hours after hours/weekends) - Materials and components for repairs (estimated $5,000 annually, markup not to exceed 20%) - Installation services for new or replacement water softener systems - Water quality verification and reporting - Unique/Notable Requirements: - Contractor must have at least five years of relevant experience - Must be an authorized service provider or have manufacturer-trained technicians - Personnel must be properly licensed and certified - Compliance with City of Austin Small Business and Minority/Women-Owned Business programs, wage theft ordinance, and insurance requirements - City may award by overall low cost or by category - Equivalent products to Kinetico are allowed if they meet commercial-grade standards - Expedited response required for emergency repairs - Detailed reporting and cost estimates required for all services

Description

The City of Austin seeks to establish a contract with a Contractor experienced in installation, maintenance, and repair services for commercial water softener systems utilized by Austin Water. The contract involves routine and preventive maintenance, common repairs, labor rate repairs, and provision of materials for water softener systems. The solicitation includes detailed pricing categories and requires the contractor to provide qualified personnel and manufacturer authorization or training. The contract aims to ensure effective servicing of commercial water softener equipment to support Austin Water operations.

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