Opportunity

Quebec SEAO #KRG 20 (3820)

Call Center Services for KRG Airports Solicitation

Posted

July 06, 2026

Respond By

July 20, 2026

Identifier

KRG 20 (3820)

NAICS

561422

The Kativik Regional Government (Administration régionale Kativik) is seeking a contractor to provide call center services for 14 airports in the Nord-du-Québec region. - Government Buyer: - Kativik Regional Government (Administration régionale Kativik) - Responsible for airport operations in Nord-du-Québec - Vendors/OEMs: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Call center services to support airport operations - Focus on customer relationship management and information technology - Scope of services detailed in Part 3 of the tender documents - Service classified under relevant UNSPSC codes - Unique/Notable Requirements: - Supports 14 airports in a remote region - Governed by interprovincial agreements (Québec-Ontario Agreement, Canadian Free Trade Agreement) - Open for public tender - Technical service requirements for airport operations

Description

The successful tenderer shall provide call center services to support operations at 14 airports, as required by the Kativik Regional Government. The contract involves technical services related to customer relationship management and information technology. The project is associated with agreements such as the Québec-Ontario Agreement and the Canadian Free Trade Agreement. The deadline for receipt of offers is July 20, 2026, before 16:00 Quebec Legal Time.

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