Opportunity
San Antonio Water System Ionwave #26-18104 (Salesforce CRM)
San Antonio Water System Requests Salesforce Service Cloud and Lightning Platform Software Services
Posted
July 03, 2026
Respond By
July 13, 2026
Identifier
26-18104 (Salesforce CRM)
NAICS
541512
This opportunity involves the San Antonio Water System seeking quotes for Salesforce Service Cloud and Lightning Platform software services. - Government Buyer: - San Antonio Water System (SAWS) - OEM Highlight: - Salesforce is the specified Original Equipment Manufacturer (OEM) - Products/Services Requested: - Salesforce Service Cloud software services - Salesforce Lightning Platform software services - Licensing and associated services for both platforms - Requirements: - All pricing must include delivery and freight (F.O.B. Destination) - Award will be made to the lowest qualified bid, considering base year and any extensions - Only vendors with an active Texas DIR (Department of Information Resources) contract are eligible - Cloud Vendor Technology Assessment required for all cloud-based software unless already covered under DIR - Online submission is highly recommended to expedite processing and reduce errors
Description
The San Antonio Water System is soliciting quotes for Salesforce Service Cloud and Lighting Platform software services. The procurement includes delivery and freight (F.O.B. Destination) and will be awarded to the lowest qualified bid considering base year and extensions. Responses from vendors without an active DIR will be deemed non-responsive. Online submission is highly recommended to expedite the process and reduce errors.