Opportunity
Alberta Purchasing #AB-2026-04585
Alberta Innovates seeks implementation partner for ServiceNow ITSM platform services
Posted
June 18, 2026
Respond By
July 17, 2026
Identifier
AB-2026-04585
NAICS
541512, 541511
Alberta Innovates, a government agency in Alberta, is seeking an implementation partner to enhance its ServiceNow ITSM platform as part of its digital transformation initiatives. - Government Buyer: - Alberta Innovates (provincial government agency) - OEMs and Vendors: - ServiceNow (OEM for ITSM platform) - Products/Services Requested: - ServiceNow ITSM Platform Enhancement Services - Implementation partner services to improve flexibility, scalability, and utilization - No specific part numbers or quantities provided - Unique or Notable Requirements: - Platform is currently managed externally - Responses must be submitted electronically via Bonfire Hub - Work must align with Alberta Innovates' digital transformation goals - Period of performance is three years - Technical Information: - Focus on maximizing ServiceNow platform capabilities - No hardware or software procurement; strictly service-based opportunity
Description
Alberta Innovates is seeking an implementation partner to enhance their ServiceNow ITSM platform, which is currently managed externally. The project aims to improve the platform's flexibility, scalability, and full utilization of its capabilities. Responses must be submitted electronically via Bonfire Hub, with no other submission methods accepted. The delivery period is from October 1, 2026, to September 30, 2029. The opportunity is part of Alberta Innovates' digital transformation initiatives.