My Florida Marketplace #RFI 2027001

Florida DEP Seeks Information on Enterprise Volunteer Management System Solutions

The Florida Department of Environmental Protection (DEP) is seeking information from the market regarding an enterprise-wide Volunteer Management System (VMS) solution. - Government Buyer: - Florida Department of Environmental Protection (DEP) - Procurement Section, Carr Building, Room 215 - OEMs and Vendors: - No specific OEMs or vendors are named; the RFI is open to both SaaS and custom-built solution providers - Products/Services Requested: - Volunteer Management System (VMS) capable of supporting approximately 31,000 volunteers, 295 coordinators/managers, and 5 system administrators - 300 licenses (5 system administrator, 295 administrator) - Key functionalities required: - Volunteer profile management - Opportunity management - Time tracking - Scheduling - Communications (email, SMS, physical mail) - Reporting and data exports - Event and group management - Data sharing and integrations - Background checks and credential verification - Technical system requirements, hosted solution support, maintenance, documentation, and training - Unique or Notable Requirements: - Must support robust access controls and digital signature capability - Dynamic onboarding progress tracking - Ability to manage both individual and group volunteer records across multiple locations - System must be scalable to accommodate large user base - Open to both SaaS and custom-built solutions - This is an RFI for informational purposes only; no contract will be awarded at this stage.

Description

The Florida Department of Environmental Protection (DEP) is issuing a Request for Information (RFI) to gather information from interested parties regarding a Volunteer Management System. The DEP is interested in both Software as a Service (SaaS) and custom-built solutions that meet specified functional, technical, and operational requirements. The system should support volunteer profile management, opportunity management, time tracking, scheduling, communications, reporting, and integrations. This RFI is for informational purposes only and will not result in a contract award.

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