South Dakota Posting Board #26RFI19849

South Dakota Seeks Modern Driver Licensing System Solutions (RFI)

This opportunity is an RFI from the South Dakota Department of Public Safety (SDDPS) and the Bureau of Information and Technology (BIT) seeking input on modernizing the state's driver licensing system. - Government Buyer: - South Dakota Department of Public Safety (SDDPS) - South Dakota Bureau of Information and Technology (BIT) - Products/Services Requested: - Modern driver licensing system solutions to replace the current legacy system - Capabilities sought include: - Driver license and ID card issuance - Learner's permit processing - Photo capture and facial recognition - Scheduling, testing, and voter registration - Mobile driver's license (mDL) support - Driver records and customer account management - Finance, medical evaluation, case management, and third-party data requests - Fee collection, records management, audit, investigations, and reporting - Workflow management, business rules, electronic signature, scanning/imaging - Access control, data warehousing, document/image repository - Interface management, solution hosting (on-premise/cloud), implementation, data conversion, testing, training, and ongoing support - Use of AI tools and innovative approaches - Unique/Notable Requirements: - Open to both established and emerging technology solutions - Interested in custom-built and innovative solutions - System hosting options may include on-premise or cloud - No specific OEMs or vendors named; all qualified vendors are invited - Responses may lead to live virtual demonstrations for selected vendors

Description

The South Dakota Department of Public Safety (SDDPS) is seeking information from qualified vendors regarding modern driver licensing solutions to replace its aging legacy system. The RFI invites vendors to describe their solutions and capabilities, including existing and evolving products, as well as innovative approaches to system modernization. The State is interested in solutions that improve customer experience, automate processes, enhance data integration, and comply with federal standards. Responses will be reviewed by SDDPS and the South Dakota Bureau of Information and Technology, with potential live virtual demonstrations requested from selected vendors.

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