Texas DIR/ESBD #452-2026-0006

TDLR Solicits Statewide Licensing Examination Administration Services

The Texas Department of Licensing and Regulation (TDLR) is seeking a qualified vendor to provide comprehensive Licensing Examination Administration services for a wide range of professional licenses across Texas. - Government Buyer: - Texas Department of Licensing and Regulation (TDLR) - Products/Services Requested: - Administration of over 150,000 licensing exams annually across multiple categories (e.g., Environmental, Barber, Electrician, Massage Therapist, Mold Assessment, Property Tax Consultant) - Services include: - Examination development (job/task analysis, item development, pre-testing, item review, form updates) - Examination delivery (in-person and virtual), scheduling, proctoring, scoring, accommodations, and exam security - Quality control and security (candidate photo capture, video/audio monitoring, secure sites, ID scanning) - Special accommodations (ADA, translations, alternative delivery methods) - Reporting and data analysis (monthly reports, statistical analysis, school pass rates, record maintenance) - Training and meetings (annual summits, onboarding, refresher training) - End-of-contract transition support (six-month knowledge transfer period) - Notable Requirements: - Vendor must be able to deliver both in-person and virtual exams statewide - Must provide robust exam security and ADA-compliant accommodations - Pricing is zero cost to TDLR; vendor collects fees directly from exam candidates - Contract includes a base period through August 31, 2027, with up to three one-year renewals and a required six-month transition period at contract end - No specific OEMs or technology vendors are named in the solicitation - Estimated contract value is under $5 million, with high annual exam volume

Description

The Texas Department of Licensing and Regulation is issuing a Request for Proposal (RFP) to obtain proposals from interested vendors to provide Licensing Examination Administration services. The contract involves administering an average of over 150,000 exams per year. The procurement is under the jurisdiction of Texas and requires Dual CTCD/CTCM certification. The estimated contract value is under $5 million, and the response deadline is August 14, 2026, at 4:00 PM.

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