SAM #RFIOculusPentacam

Annual Maintenance Services for Oculus Pentacam Equipment at Naval Medical Center Portsmouth

This opportunity seeks annual maintenance services for Oculus Pentacam ophthalmology equipment at Naval Medical Center Portsmouth and associated clinics in Virginia. - Government Buyer: - Department of Defense, Defense Health Agency, Naval Medical Center Portsmouth - OEM Highlight: - Oculus (manufacturer of the Pentacam device) - Vendors: - Only OEM-authorized service providers are eligible - Requested Services: - Annual preventative maintenance and corrective maintenance for Oculus Pentacam units - Includes out-of-warranty break-fix repair, calibration, software updates, and depot-level service with loaner units - All parts, labor, travel, shipping, and software maintenance must use OEM parts - Telephonic support with 24/7 service call availability and 4-hour callback during business hours - Detailed Field Service Reports required within 2 days of service completion - Unique/Notable Requirements: - Contractor must be OEM-certified for Oculus Pentacam - Emphasis on minimizing equipment downtime for ophthalmology and refractive surgery departments - Service must cover all associated clinics in Virginia - Experience with similar work and ability to provide services under contract vehicles (e.g., GSA schedules) is required

Description

REQUEST FOR INFORMATION (RFI)

DISCLAIMER: This is an RFI to identify potential sources possessing the capabilities described herein and ascertain whether the required services are commercial in nature. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. In keeping with the standards of FAR Part 10, the Government may request additional information from responders. Responders are solely responsible for all expenses associated with responding to this RFI or any follow-up information request. All information received in response to this RFI or any follow-up information request that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future request for proposal will not be entertained. NOTE: At this time no solicitation exists. Therefore, please do not request a copy of the solicitation. NO PHONE CALLS WILL BE ACCEPTED.  It is the responsibility of any potential Offeror to monitor this site for the release of any solicitation.

 RFI TITLE: Oculus Pentacam Maintenance Service for the Defense Health Agency (DHA) Medical Treatment Facility (MTF).

 LOCATION: Naval Medical Center Portsmouth in Portsmouth, VA

3.0 BACKGROUND: The Naval Medical Center Portsmouth (NMCP) Ophthalmology and Refractive Surgery Department has a current contract for Oculus Pentacam Maintenance Service that is expiring on 30 September 2026 and requires a new contract.  Oculus Pentacam Maintenance Services needs to be serviced prior to 15 June, each fiscal year as needed by the Cardiology Department. 5.0 DESCRIPTION: See DRAFT Performance Work  Statement (PWS)  NAICS 811210 – Electronic and Precision Equipment Repair and Maintenance, PSC J065 maint/repair/rebuild of equipment – medical, dental, and veterinary equipment and supplies

RFI SUBMISSION INSTRUCTIONS:

Responses to this RFI shall adhere to the following formatting and outline instructions:

1. All submissions shall be made electronically and be in one of the following formats: Microsoft Word or Adobe PDF.

2. Cover Page (1 page)

Title Organization Responder’s technical and administrative points of contact (names, addresses, phone numbers, and email addresses) CAGE code

3. Capabilities statement SHALL address the following:

- Contractor’s clear understanding and ability to perform the scope of this requirement as detailed in the draft PWS. - Contractor’s experience performing the same or similar work as detailed in the draft PWS.

- Existing contract vehicles (e.g., GSA schedule) under which the responder currently offers these services, if any.

- Whether the responder provides the required services to the general public under terms and conditions similar to those offered to the Federal Government.

RESPONSES DUE: July 16, 2026 by 5pm EST  

SUBMISSION TO: Cynthia Scharnowske, Cynthia.e.scharnowske.civ@health.mil and

Carol E. Uebelacker, carol.e.uebelacker.civ@health.mil  

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