Los Angeles County Lacounty #TTC RFP 2026-02 CARS

Los Angeles County Solicits Collections and Accounts Receivable System (CARS) Software and Services

The County of Los Angeles Treasurer and Tax Collector (TTC) is seeking proposals for a new Collections and Accounts Receivable System (CARS) to modernize and replace its current collections management platform. - Government Buyer: - County of Los Angeles Treasurer and Tax Collector (TTC) - Also supports the County Probation Department - Products/Services Requested: - Comprehensive CARS software solution (licensing or hosting) - System configuration and customization to County requirements - Data integration/interfaces with County and State systems - Data conversion/migration from legacy systems - User acceptance testing and end-user training - Ongoing software maintenance and support (including upgrades) - Additional professional services (e.g., programming modifications, travel) - Optional multi-language support - Key Functional Requirements: - Management of delinquent account referrals, collections, notices, and payment posting - Reconciliation, write-offs, and robust reporting capabilities - Support for multi-branch management, workflows, financial management, and secure web access - Integration with Outside Collections Agencies and enforcement of court-ordered financial obligations - Distribution of restitution for the Probation Department - Notable Requirements: - Strict adherence to County terms and conditions - Mandatory virtual proposers' conference - Detailed cost breakdowns for all system components and services - Encouragement of Community Business Enterprise (CBE) participation - No specific OEMs or vendors are named; open to all qualified proposers

Description

The County of Los Angeles Treasurer and Tax Collector is issuing a Request for Proposals (RFP) for the provision of a Collections and Accounts Receivable System. The RFP includes service requirements, proposal content, format requirements, a description of the proposal selection process, and a sample contract. Proposers meeting the minimum mandatory requirements are invited to submit proposals. A mandatory virtual proposers conference will be held on July 21, 2026, and proposals are due by August 31, 2026.

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