Pasadena Opengov #2026-RFP-0341

Pasadena Seeks Parking Citation and Permit Management Solution with System Integrations

The City of Pasadena's Transportation Department is seeking a new Parking Citation, Parking Enforcement, and Permit Management Software solution to modernize and streamline its parking operations. - Government Buyer: - Transportation Department, City of Pasadena - OEMs and Vendors Mentioned: - DataTicket (current software provider) - Passport (pay-by-cell integration) - Vigilant LPR (license plate recognition) - CALE Meters (parking meters) - Tyler Munis (cashiering system) - Products/Services Requested: - Comprehensive parking citation and permit management software - 28 handheld ticket devices (e.g., Galaxy A 36, Galaxy S20) - 28 mobile printers (e.g., TSC Alpha-30RB, Alpha-3RB) - Processing services for parking citations (payment, appeals, collections) - Management of the Residential Permit Program (including virtual permits) - System integration with existing platforms (Passport, Vigilant LPR, CALE Meters, Tyler Munis) - Reporting and analytics tools - Unique/Notable Requirements: - Solution must integrate with existing systems via open APIs - Support for robust reporting and customer self-service portals - Compliance with federal, state, and local regulations - Data security and accessibility are mandatory - Vendors must provide all required equipment and include costs in proposals - The City issues over 100,000 citations annually and manages 1,250 metered and 13,000 non-metered spaces - Contract term is five years with two optional one-year extensions

Description

This procurement seeks a comprehensive parking citation and permit management system for the City of Pasadena, including software, hardware, integration, and support services. The project emphasizes compliance with federal regulations, data security, accessibility, and community benefits. The scope includes system integration, compliance, and reporting features. Proposals must be submitted electronically via the City of Pasadena's eProcurement portal by August 5, 2026. The project is funded by federal, state, and local sources.

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