Prince Edward Island #WCB-2026-01

WCB PEI Seeks SaaS Platform and Systems Integration for Claims Management Modernization

The Workers Compensation Board of Prince Edward Island (WCB PEI) is seeking proposals for a comprehensive modernization of its claims management, employer assessments, and financial operations through a cloud-hosted Software-as-a-Service (SaaS) platform and systems integration services. - Government Buyer: - Workers Compensation Board of Prince Edward Island (WCB PEI) - Products and Services Requested: - Cloud-hosted SaaS platform to replace legacy PowerBuilder-based systems (TEAMS, Workbench) - Systems integration services for implementation, data conversion, testing, training, and production support - Enterprise content management solution for document migration and correspondence management - Integration with Sage enterprise financial management system - Integration with Magna Occupational Health and Safety (OHS) system - Implementation, testing, training, production support, and warranty services - Key Requirements: - Canadian data residency for all hosted solutions - Phased or alternative delivery approach for implementation - Robust workflow engine, business rules management, and configurable self-service portals for workers, employers, and healthcare providers - Compliance with privacy and security standards - High availability and disaster recovery - Integration capabilities via APIs and batch jobs - Role-based training and ongoing production support - No specific OEMs or vendors are named in the solicitation - Open, competitive procurement process for all qualified bidders

Description

This Negotiated Request for Proposals (NRFP) invites prospective proponents to submit proposals for a Software-as-a-Service (SaaS) platform solution and systems integration services to support the Workers Compensation Board of Prince Edward Island's claims management, employer assessments, and financial operations. The project aims to replace legacy applications with an integrated modern platform to address system fragmentation and inefficiencies. It will enhance self-service capabilities for workers, employers, and healthcare providers, improve reporting and business intelligence, and establish a flexible technology foundation adaptable to evolving requirements. The contract duration is from May 21, 2027, to May 21, 2034, with a competitive open bidding procurement method.

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