New York State Contract Reporter #DOTOP03-27

Operation and Technology Enhancement of Bee-Line Paratransit Service for Westchester County

Westchester County Department of Public Works and Transportation is seeking a qualified firm to operate, administer, and maintain the Bee-Line Paratransit system, as well as provide technology enhancements for the service. - Government Buyer: - Westchester County Department of Public Works and Transportation - Commissioner: Hugh J. Greechan, Jr., P.E. - OEMs and Vendors Mentioned: - Ford (E-350/E-450 vans, Transit Connects) - Chrysler (Voyager minivans) - Toyota (Prius V Hybrids, RAV4 SUVs) - Braun (Braun lifts, Braunability upfit packages) - Qstraint (securement systems) - Ecolane (current scheduling software) - Products/Services Requested: - Operation, administration, and maintenance of the Bee-Line Paratransit system - Technology enhancement: transition from Ecolane to a new, industry-leading transit technology platform (including onboarding, reservations, dispatch, routing, user experience, reporting, and mobile applications) - Vehicles provided by the County: - 36 Ford E-350 Paratransit Vans (wheelchair accessible, Braun lifts, Qstraint systems) - 2 Ford E-450 Shuttle Vans - 5 Chrysler Voyager Accessible Minivans (Braunability upfit) - 8 Ford Transit Connects - 12 Toyota Prius V Hybrids - 18 Toyota RAV4 SUVs - Service components: - Traditional demand-responsive, ADA-compliant paratransit rides (curb-to-curb, advance reservation) - Car service for specific areas - Shuttle service (group transportation, paid by revenue hour) - Unique/Notable Requirements: - Compliance with Americans with Disabilities Act (ADA) and New York State Transportation Law - Technology transition must be completed within 3 to 6 months of contract start - MBE/WBE participation, criminal background disclosure, and technology integration required - Vehicles are provided by the County, but maintenance and operation are the contractor's responsibility - Mandatory proposer meeting

Description

Westchester County is soliciting bids for the operational service of its paratransit system. The program seeks proposals to operate, provide administration and maintenance facilities, and enhance current program delivery and technology components of the Traditional Service of its paratransit program known as Bee-Line Paratransit. Bee-Line Paratransit is a seven-day-a-week, demand-responsive, advance-reservation, curb-to-curb service for seniors and individuals with disabilities traveling within Westchester County, and to or from limited areas of bordering entities such as Bronx County, Putnam County, and the state of Connecticut.

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