SAM #CBP_ILS_ABQ

Integrated Logistics Support Services for CBP Border Security Surveillance Equipment in Albuquerque, NM

This opportunity is for integrated logistics support services at the Albuquerque Intermediate Repair Facility (IRF) for U.S. Customs and Border Protection (CBP). - Government Buyer: - Department of Homeland Security (DHS) - U.S. Customs and Border Protection (CBP) - Office of Information & Technology (OIT), Enterprise Infrastructure & Operations Directorate, Integrated Logistics Division - Services Requested: - Comprehensive sustainment and logistics support for CBP Border Security Surveillance Equipment and related technology - Repair, maintenance, calibration, OEM factory repairs, and parts procurement - Warehouse management, shipping, receiving, inventory control, and asset management - Engineering services including root cause analysis and support for integrated logistics plans - Disposal services for designated systems and materials, including site remediation - Emergency and special event support services - Maintenance training for new or upgraded systems - Handheld equipment maintenance, including OEM factory repair and software updates - Direct exchange/loaner pool management for field equipment - Key Personnel: - Program Manager (contract compliance, operational management) - Operations Manager (facility oversight, communication with government maintenance managers) - Unique Requirements: - 24x7x365 operational support - Certified calibration services for test and measurement equipment - Asset management with barcode and inventory tracking - Quality assurance, reporting, and adherence to security and safety standards - Transition period up to 90 days post-award, with transition out support planned 90 days before contract end - No specific OEMs, product part numbers, or quantities are listed in the documents - Contractors must be capable of providing OEM repairs and maintenance training for new equipment - All further details, including deliverable schedules and reporting requirements, are referenced in attached documents

Description

Request for Information (RFI) and Sources Sought Office of Information & Technology (OIT)

Integrated Logistics Support Services – Albuquerque, New Mexico

Purpose: This public posting is for informational, planning, and market research purposes only and constitutes a Request for Information (RFI) and a Sources Sought Request (SSR) only for United States, Department of Homeland Security (DHS), Customs and Border Protection (CBP). This announcement does not constitute a commitment, implied or otherwise that a solicitation or procurement will be issued. This is not a solicitation, Request for Proposal (RFP), or Invitation for Bids (IFB). No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. All information received resulting from this RFI will be used by CBP for acquisition planning and market research purposes only. However, your response may be releasable to the public under the Freedom of information Act (FOIA), 5 U.S.C. 552, and the DHS FOIA regulation, 6 C.F.R. Chapter 1 and Part 5. If you wish CBP to consider any portion of your response as "confidential commercial information", you should clearly mark the portion as "confidential commercial information". The procedures for identifying "confidential commercial information" are set forth in the DHS FOIA regulation cited above and are available on the DHS website: http://www.dhs.gov/xfoia/editorial0579.shtm. CBP, at its discretion, may request respondents to this RFI to meet with CBP program and contracting officials and to elaborate on information in their written response. Respondents to this RFI will not be notified of any results derived from a review of the information provided. All information contained in this RFI is preliminary and is subject to revision and is not binding on the Government.

The purpose of this public posting is to give contractors the opportunity to provide information regarding their capability to provide logistic support services.

Background:

The Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP) is the first line of defense at U.S. Ports of Entry (PoE) and along the U.S. Border to include land border crossings, international airports, seaports, rail crossings, mail handling express cargo consignments facilities, and Border Patrol Checkpoints for the detection, identification, and interdiction of illegal traffic trade, and other contraband items entering the United States. The overall strategy focuses on interrupting smuggling and apprehending willful violators of United States laws with the aid of complex technical tools. Toward that end, CBP maintains a substantial inventory of interdiction, inspection, detection, and surveillance technology to assist CBP Officers and U.S. Border Patrol (USBP) Agents in the performance of their duties.

The Office of Information and Technology (OIT), Enterprise Infrastructure & Operations Directorate (EIOD) is responsible for architecture, design implementation, and management of the CBP Enterprise Network, enforcement, and communications technologies, the operation and relocation of the legacy data center to the cloud, strategic planning, technology evaluation and integration for the enterprise, monitoring and management of CBP infrastructure and systems through 24x7x365 operational support. 

The Integrated Logistics Division (ILD) within EIOD is responsible for the oversight and maintenance of CBP’s Non-Intrusive Inspection (NII), Radiation Detection Equipment (RDE), Radiation Portal Monitor (RPM), and Border Security equipment.  Our Mission is to sustain the inventory of interdiction, inspection, detection, and surveillance, technology at the highest operational readiness levels possible. In addition, ILD provides support services to the Office of Field Operations (OFO), USBP, and other DHS components related to the development of procedures, maintenance management & planning, product support management and the logistical services to support the operation of those technologies along with a Help Desk/Maintenance Dispatch Center, supply support services, asset management, inventory control, packaging, handling, storage and transportation (PHS&T), in-service engineering, reliability analysis, and product line improvement.

The Intermediate Repair Facility (IRF) in Albuquerque (ABQ), New Mexico, and ABQ on-site based contractor staff, supports the CBP Border Security Surveillance Equipment and related technology. The ABQ IRF consists of warehouse space, shipping & receiving area, storerooms, testing rooms, technical repair labs and offices for staff.

Draft Requirement Overview: The Contractor shall be responsible for all elements of sustainment and logistics support, including radiation surveys; corrective maintenance; applicable preventive maintenance; communications; maintenance planning; supply support; tools, test equipment and calibration; parts and parts obsolescence; and subcontract agreements. Performance will occur at the Albuquerque, New Mexico IRF.

Information Request:

Please see the following attachments for additional information. They are as follows:

Attachment 1 – DRAFT PWS ILS ABQ 6.17.26 Attachment 2 – DRAFT SAMPLE Price Format ILS ABQ 6.29.26 Attachment 3 – RFI Questions Response Template ILS ABQ Attachment 4 – RFI Past Performance Reference Template ILS ABQ

Instructions:

Interested parties are encouraged to respond to this notice if they have the capability and capacity to provide the identified services. Please do not submit capability statements at this time. Please utilize the following link for your submissions related to the RFI questions. The link is as follows: https://forms.cloud.microsoft/g/k45rRtLPDx . Please submit “RFI Past Performance Reference Template ILS ABQ” to the following email address in order to be considered for market research purposes for the referenced requirement. The email is as follows: EIODACQUISITIONSILS@cbp.dhs.gov . The Subject Line shall state “Company Name – RFI Past Performance Reference Template ILS ABQ”. Please be advised this is a two-step process. In order to be considered, Past Performance References and response to the questions (per the link provided) must be completed.

The due date and time for responses is no later than 2PM ET, July 23, 2026.  Please utilize the RFI Questions Response link for ALL vendor responses. All responses must adhere to the page limitation for the RFI Past Performance Reference Template. NO EXCEPTIONS. Please note, cover pages do not count towards the page limit. The submission shall be logically assembled. Each response shall be clearly identified and shall begin at the top of a page. All pages of each response section shall be appropriately numbered and identified by the complete company name and date listed on the Notice in the header and/or footer. Please utilize the link provided for the "RFI Questions Response" for all questions related to this requirement. The Government reserves the right not to respond to questions. 

Attachments:

Attachment 1 – DRAFT PWS ILS ABQ 6.17.26 Attachment 2 – DRAFT SAMPLE Price Format ILS ABQ 6.29.26 Attachment 3 – RFI Questions Response Template ILS ABQ Attachment 4 – RFI Past Performance Reference Template ILS ABQ

Primary Point of Contact:

Mary W. Carson

Contracting Officer Additional Links:RFI Question Link ABQ

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