SAM #70SBUR26I00000019

USCIS Online Privacy and Protection Program Services for Employee Doxxing Protection

USCIS, part of the Department of Homeland Security, is seeking contractor support for its Online Privacy and Protection Program (OP3) to safeguard employees and their families from online threats. - Government Buyer: - Department of Homeland Security - U.S. Citizenship & Immigration Services (USCIS) - Office of Security & Integrity - Scope of Services: - Online Privacy and Protection Program (OP3) services for approximately 22,000 USCIS employees and their families - Proactive and reactive removal of personally identifiable information (PII) from public internet, deep web, dark web, and social media - Continuous monitoring for threats, doxxing incidents, and exposure - Digital forensic searches to identify and mitigate risks - Vulnerability assessments, threat mitigation, reporting (monthly, annual, final closeout), notification, and consultation - Vendor must provide all necessary personnel, equipment, management, and materials - Unique Requirements: - Solution must be scalable to cover 22,000 individuals - One year of continuous monitoring and protection per enrolled individual - Services must include both proactive and reactive PII removal - Deliverables include initial implementation, ongoing monitoring, and comprehensive reporting - No specific OEMs, vendors, or product part numbers are mentioned in the solicitation - Market research requests vendor experience, service capabilities, pricing models, compliance, and scalability information

Description

USCIS is seeking market research for contractor support to provide Online Privacy and Protection Program (OP3) services that protect employees and their families from doxxing and other online threats. The contractor will identify, remove, and monitor personally identifiable information (PII) across the public internet, social media, deep web, and dark web. Services include proactive PII removal, incident response, threat monitoring, and digital forensic searches to reduce the risk and impact of online harassment and exposure. Support will be scalable to approximately 22,000 USCIS employees and include one year of continuous monitoring for each enrolled individual. 

Key Requirements:

Proactive removal of employee PII from online sources. Reactive response to doxxing incidents and exposed personal information. Continuous monitoring of internet, social media, deep web, and dark web sources. Digital forensic searches to identify threats and malicious activity. Protection of USCIS employees and their families from internet-based threats. Scalable support for approximately 22,000 USCIS personnel. One-year monitoring and protection period per enrolled individual.

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