SAM #FA4800-26-SS-ACCSGVTC

Full-Service Maintenance for Video Teleconferencing Room Systems at Joint Base Langley-Eustis

This opportunity seeks comprehensive maintenance and technical support for Video Teleconferencing (VTC) and Secure Video Teleconferencing (SVTC) rooms at Joint Base Langley-Eustis, VA, for the Air Combat Command (ACC/SG Directorate) and the 633d Contracting Squadron. - Government Buyer: - Air Combat Command (ACC), ACC/SG Directorate, Joint Base Langley-Eustis, VA - U.S. Air Force, 633d Contracting Squadron, Langley AFB - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation or attachments - Products/Services Requested: - Full-service maintenance for VTC and SVTC room systems - On-call, remote, and onsite troubleshooting and repair - Parts replacement and coordination of equipment replacement at end of life - Software and firmware upgrades as needed - Semiannual preventative maintenance (two site visits per year) - 24/7 support with strict response times: - 4-hour phone and 24-hour onsite response for critical issues - 72-hour response for non-critical issues - Service call reporting and technician assignment based on AV/Video system experience - Temporary loaner equipment provision if available - Unique or Notable Requirements: - Maintenance coverage five days a week - Semiannual preventative maintenance visits - Requirement for service call reports and coordination for end-of-life equipment replacement - Contractor must be registered under NAICS 541519 (Other Computer Related Services) - 24/7 support with rapid response objectives for critical system problems

Description

THIS IS A SOURCES SOUGHT NOTICE FOR INFORMATION AND PLANNING

PURPOSES ONLY. This announcement closes 12:00 p.m. Eastern Time on Wednesday, 08 July 2026. The applicable North American Industry Classification System (NAICS) for this requirement is 541519, Other Computer Related Services, with a corresponding size standard of $34M. Interested parties must be registered under NAICS 541519 in the System for Award Management (SAM) at www.sam.gov. The Government plans to consider all information submitted in response to this Sources Sought Notice.

The contractor shall provide full-service maintenance coverage 5 days a week, with a four (4) phone response and 24-hour onsite response objective provided for critical system problems, and a 72-hour plus response for non- critical issues. The contractor shall provide support services that include on call services, remote support, on site-troubleshooting as needed, repair, and parts replacement. Support services will be conducted on Video Teleconferencing (VTC) and Secure Video Teleconferencing (SVTC).

Performance will consist of one (1) 12-month base period, and four (4) one-year option periods. The Government anticipates making award on or about 30 August 2026, with the Request for Quote (RFQ) release date on or about 30 July 2026.

Please see attachments for more information.

View original listing