Port Orange Civicplus #RFP 26-04

Broker Services and Benefits Administration for Employee Health & Welfare Programs

This opportunity seeks a qualified broker to manage and support the City of Port Orange's employee health and welfare benefits programs. - Government Buyer: - City of Port Orange, Florida (Human Resources Department and Purchasing Division) - OEMs and Vendors Mentioned: - Brown & Brown Insurance Services, Inc. (including EBTech department) - bswift (benefits administration software) - Tyler Munis (financial software) - Wageworks/Healthequity (COBRA administration) - MetLife (insurance provider) - HSA Bank (HSA & FSA accounts) - Aetna (Employee Assistance Program) - Florida Health Care Plan (health insurance) - Products/Services Requested: - Comprehensive broker and consulting services for all employee group insurance lines: health, dental, vision, life, disability, EAP, HSA, FSA, supplemental life, and wellness programs - Benefits administration technology and support, including bswift software implementation and ongoing services - Data integration with Tyler Munis payroll/financials and Wageworks/Healthequity for COBRA - Employee communication, enrollment (face-to-face, virtual, call center), compliance, reporting, and analytics - ACA reporting, total compensation statements, and Spanish translation services - Product Line Items (from attachments): - Site implementation and data load fees for bswift - Payroll demographic and deduction feed setup (Tyler Munis) - EDI feeds for insurance and benefits providers (Florida Health Care Plan, MetLife, HSA Bank, Aetna, Wageworks) - Service Line Items (from attachments): - Monthly per-employee fees for benefits administration, ACA reporting, compensation statements, and translation - Broker services for program management, plan design, compliance, and ongoing support - Unique/Notable Requirements: - Integration with existing systems (bswift, Tyler Munis, Wageworks/Healthequity) - Multiple enrollment methods at no extra cost - Emphasis on innovation, data analytics, and regulatory compliance - No set-aside restrictions; open to all qualified, licensed vendors - No bonding required for work under $25,000 - Early termination fees and confidentiality provisions in software agreement

Description

The City of Port Orange is soliciting proposals from qualified firms to provide broker services for employee health and welfare benefits. This includes all employee lines of group insurance such as health, dental, vision, life, disability, and other related employee benefit programs. The scope involves assisting with benefits administration, compliance, employee communication, and enrollment services. Proposals are due by July 2, 2026, and the solicitation includes a non-mandatory pre-proposal conference on June 12, 2026.

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