South Carolina Sfaa Sfaa #5400029451

South Carolina OTIS IT Cost Recovery Rate Review & Financial Management Transformation Services

The South Carolina Department of Administration's Office of Technology & Information Services (OTIS) is seeking professional consulting services to support the review, development, and transformation of cost recovery rates for IT services provided to state agencies. - Government Buyer: - Department of Administration, Office of Technology & Information Services (OTIS) - Based in Columbia, South Carolina - Scope of Services: - Annual evaluation, revision, and maintenance of OTIS's IT service cost recovery rates - Development of rate calculation workbooks, benchmarking, and financial exposure assessments - Transformation and automation of financial management processes, including integration with ServiceNow and SCEIS - Knowledge transfer, training, and process documentation for OTIS and Admin Finance teams - Project management, governance, and executive communications throughout the contract - Key Deliverables: - Rate models and schedules for fiscal years 2026-2029 - Financial management process transformation and documentation - Knowledge transfer plans and training materials - Customer engagement and impact analysis reports - Notable Requirements: - Integration with state systems (ServiceNow, SCEIS) - Multi-year engagement with deliverables spanning up to five years - Involvement of key OTIS roles: Account Management, Engineering, Service Delivery, Security, and Business Office Directors - No specific OEMs or product purchases are involved; the procurement is exclusively for professional consulting and support services.

Description

This solicitation is for OTIS Rates Review and Cost Recovery Support services. The Department of Administration - Office of Technology & Information Services is the using governmental unit. The procurement involves reviewing rates and supporting cost recovery efforts. Offers must be submitted online by July 14, 2026, with a pre-proposal conference held online on June 23, 2026. Award will be posted on July 30, 2026.

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