Lone Star College System Ionwave #RFP 26-05-05

Lone Star College System RFP for Enterprise Commerce Management System and E-Commerce Platform

Lone Star College System (LSCS) is seeking proposals for a comprehensive enterprise Commerce Management System (CMS) and E-Commerce platform to support financial transactions across its multi-campus higher education environment. - Government Buyer: - Lone Star College System (LSCS), Procurement Department, The Woodlands, TX - Products and Services Requested: - Enterprise Commerce Management System and E-Commerce platform (1 unit) - Payment Plan Module (1 unit) - Features: Enrollment fees, late payment fees, insufficient funds fees, credit card and ACH transaction fees, student support, text/email notifications, marketing, international payment plans - Payments/Cashiering Center (1 unit) - Features: Billing templates, mobile/contactless payments, credit card/ACH transaction fees, chargeback fees, merchant account costs, international transactions - Refunding Module (1 unit) - Features: Check printing, mailing, prenote test transactions - Online Market Stores (1 unit) - Features: Cost per store - Cashiering Hardware (tiered pricing for 1-50+ units) - Includes maintenance costs - Other Services: Licensing subscription, implementation, annual support/customer service, training, hosting, stage environment refresh - Implementation, training, and support services (project management, data migration, instructor-led and virtual training, annual training, knowledge base, SLAs, after-hours/weekend support) - Key Technical and Functional Requirements: - Real-time integration with Oracle PeopleSoft Campus Solutions and Finance (version 9.2, PeopleTools 8.62) - Support for multiple payment methods: ACH, credit/debit cards, Apple Pay, tap-to-pay, EMV chip cards - Responsive desktop and mobile functionality, including a mobile application - No per-transaction fees; preference for fully integrated solutions - Multilingual and accessibility compliance - Robust payment plan administration and electronic refund management - Centralized and decentralized cashiering operations - Advanced fraud detection and security: PCI DSS, GLBA, FERPA, NACHA, FTC Red Flags Rule compliance - Comprehensive reporting and analytics - SSO/SAML 2.0 support, secure role-based access, test environments, transaction simulation - Detailed implementation, training, and support services - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation; vendors must identify included modules and interoperability with third-party providers - Notable Requirements: - Vendors may propose full or modular solutions; LSCS may award to single or multiple vendors - Pricing requested per module/service; tiered pricing for hardware - Contract term up to three years with two optional one-year renewals - Compliance with Texas Education Code and federal regulations - System must serve over 80,000 students across 23 locations - Estimated Contract Value: - Based on scope and typical higher education CMS/E-Commerce procurements, estimated range: $500,000 to $2,500,000 - Potential Competitors and Solutions: - Primary competitors likely include Ellucian, TouchNet, Nelnet, Transact Campus, and Blackbaud - Competing products: Ellucian Payment Solutions, TouchNet OneCard, Nelnet Campus Commerce, Transact Integrated Payments, Blackbaud Tuition Management

Description

This Request for Proposal (RFP) is issued by the Lone Star College System for the purchase of a comprehensive enterprise Commerce Management System (CMS) and E-Commerce platform. The system must support a wide range of institutional financial transactions including student tuition payments, payment plans, electronic refunds, cashiering, departmental storefronts, and third-party payments across multiple campuses. The solution should integrate in real-time with Oracle PeopleSoft Campus Solutions and Finance systems, be scalable, secure, and highly configurable. The contract may be awarded to a single vendor or multiple vendors whose combined capabilities best meet the system's needs.

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