Federal Register #2026-13108

TVA Seeks Public Feedback for Service and Program Improvement

This opportunity involves the Tennessee Valley Authority (TVA) seeking public and stakeholder input to enhance its service delivery and program management. - Government Buyer: - Tennessee Valley Authority (TVA) - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) or vendors are mentioned, as this is an information collection request rather than a procurement of goods or services. - Products/Services Requested: - Qualitative feedback collection services - Focus on gathering input regarding TVA's service delivery, community engagement, and usability of forms, software, and websites - Feedback will be collected from individuals, households, businesses, organizations, and government entities - Unique or Notable Requirements: - Participation is voluntary and designed to minimize respondent burden - Feedback is qualitative and not intended to be statistically generalizable - Information will be used internally to improve TVA programs, services, and public engagement - No purchase of physical products or technology solutions is involved

Description

The Tennessee Valley Authority (TVA) has submitted an information collection request (ICR) to the Office of Management and Budget (OMB) for review and approval under the Paperwork Reduction Act of 1995. This submission invites comments from the general public and other federal agencies. The ICR aims to collect qualitative feedback on TVA's service delivery, community engagement, and usability testing to improve program management and service quality. TVA previously published a 60-day notice for public review with no comments received.

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