Durham Public Schools Apptegy #179-2526-270-IT_CHROMEB_REFRESH

Durham Public Schools Solicits 50,000 Chromebooks, Accessories, and Services for District Refresh

Durham Public Schools is initiating a large-scale refresh of student Chromebooks and related services for its K-12 environment. - Government Buyer: - Durham Public Schools, Purchasing Department, Durham, North Carolina - OEMs and Vendors Mentioned: - OEMs: Lenovo, HP, Dell, Acer, Google - Vendors/Resellers: Trafera, Vivacity Tech, SHI, Arey Jones Educational Solutions, Applied Data Technologies, NETCOM Business Solutions, Malor & Co., T Walter, CDW, UZBL, Gumdrop, K-12 Tech - Products Requested: - Up to 25,000 touchscreen Chromebooks (e.g., Lenovo 300e Gen 4 Yoga, HP Fortis Flip G1m, Dell Chromebook 11 2-in-1, Acer R725 Flip) - Up to 25,000 non-touchscreen Chromebooks (e.g., Lenovo 100e Gen 4, HP Fortis G1m Clamshell, Dell Chromebook 11 Clamshell, Acer C725) - Protective cases for all devices (UZBL, Gumdrop, rugged hard shell cases) - Google Chrome OS Education licenses (one per device) - Services Requested: - White glove services: device preparation, unboxing, inspection, charging, asset tagging (laser etching/laminated preferred), Chrome enrollment, OS updating, and delivery with lift gate - Warranty and accidental damage protection (minimum 5 years, authentic OEM parts, local repair, no penalty for repeat repairs) - Asset tagging and case installation - Courier services for device delivery and pickup - On-site and virtual training for IT staff (ChromeOS IT Admin Certification) - Technical support blocks and Incident IQ platform subscription - Notable Requirements: - All devices must be new (no refurbished units), latest model at time of delivery, and have a minimum 10-year Automatic Update Expiration (AUE) - Delivery required within one month from order date to specified Durham address - 5-year lease option with $1 buyout available - Preference for Lenovo as OEM service provider and for laser-etched asset tags - Accessory-only vendors may partner with primary Chromebook vendors - All repairs must use authentic OEM parts - Delivery must include lift gate service

Description

Durham Public Schools is soliciting proposals for the procurement of student Chromebooks and related services. The scope includes furnishing and delivering Chromebooks, protective cases, Google Chrome OS licenses, warranty and accidental damage coverage, asset tagging, white glove services, and training. The procurement requires new devices with a minimum 5-year warranty and 10 years of Automatic Update Expiration (AUE). Delivery is expected within one month from the order date to the specified address in Durham, NC, with lift gate delivery required. The solicitation allows for accessory-only vendors in partnership with primary Chromebook vendors and includes a lease option with a 5-year term and $1 buyout.

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