Durham Public Schools Apptegy #179-2526-269-IT_CHROMEB_REPAIRS

Durham Public Schools Solicits Chromebook and Windows Device Repair Services and Parts (Lenovo, Dell)

Durham Public Schools is seeking comprehensive repair services and spare parts for student and staff Chromebooks and Windows devices. - Government Buyer: - Durham Public Schools, Purchasing Department, Durham, NC - Primary OEMs (Original Equipment Manufacturers): - Lenovo - Dell - Products and Services Requested: - Out-of-warranty repair labor for Chromebooks and Windows laptops - Spare parts for a wide range of Lenovo and Dell models, including: - Lenovo 100e AST Gen 2, Lenovo 300e (various generations), Lenovo ThinkPad X1 (Gen 5 and Gen 7), Dell Latitude 7390, L14 Gen 3 and Gen 5 - Parts such as batteries, system boards, LCD panels, keyboards, cameras, bezels, base covers, hinges, WiFi cards, speakers, RAM, SSDs, and more - Detailed part numbers provided for each item (e.g., 5C10T70808, 5C20Y66496, 01AX768, NRD3W) - Service line items include diagnostics, screen, keyboard, battery, motherboard repairs, OS reinstallation, preventative maintenance, asset tagging, training, courier/pickup and delivery, and expedited/emergency services - Notable Requirements: - Vendors must be authorized Lenovo repair providers with local repair facilities and courier services - 5-7 business day repair turnaround with detailed reporting - Asset tagging with durable barcoded tags - Compliance with North Carolina state statutes and federal guidelines when using federal funds - Multiple vendors may be awarded; pricing includes both flat rates and per-item costs - Labor rates are specified for Chromebooks and Windows devices; product prices may be subject to OEM increases - Service options include annual and monthly subscriptions, and possible contract extensions

Description

Durham Public Schools is soliciting bids for student and staff device repair services, specifically for Chromebooks and Windows devices. The procurement includes labor and parts pricing for various device models such as Lenovo and Dell, with detailed pricing for parts and labor provided. The bid opening date is September 30, 2025, and proposals must be submitted in hard copy and electronic format. The procurement follows federal guidelines when using federal funds and requires compliance with North Carolina state statutes including E-Verify employment verification.

View original listing