Durham Public Schools Apptegy #179-2526-279-TWO_WAY_COMM_PLAT

Durham Public Schools Solicits Two-Way Communication Platform with Integration and Multilingual Support

Durham Public Schools is seeking proposals for a comprehensive two-way communication platform to enhance engagement among its 31,000 students, families, and staff. - Government Buyer: - Durham Public Schools, Purchasing Department (Attn: Amy Morris) - Products/Services Requested: - Comprehensive two-way communication platform - Must support SMS, voice, email, app, web, multilingual communication, and mobile access - Required integration with existing district systems, including Infinite Campus - Includes data migration, platform configuration, onboarding, training, family-facing resources, and ongoing technical support - Full implementation required by the start of the 2026-27 academic year - Implementation and training services - Comprehensive onboarding for all user groups - Professional learning, train-the-trainer opportunities, and ongoing support - Unique/Notable Requirements: - Platform must accommodate year-round schools starting mid-July 2026 - Multilingual communication and mobile functionality are mandatory - Vendor must provide a detailed project timeline and implementation plan - Contract term is three years, with options for two additional one-year renewals - Work must begin within 30 business days of contract award - No specific OEMs or vendors are named in the solicitation; the opportunity is open to all qualified providers

Description

Durham Public Schools is soliciting proposals for a Two-Way Communication Platform. The procurement is an open market purchase using various funds, including federal funds, and will follow all federal guidelines. Proposals must be submitted in sealed form by 2:00 pm on June 11, 2026, and bids will be publicly opened at that time. Questions regarding the specifications must be submitted in writing by 2:00 pm on June 1, 2026, and no questions will be accepted by telephone.

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