Washington Electronic Business Solution #RFI 2026-0629

WSDOT seeks real-time visual messaging system for ferries and terminals

The Washington State Department of Transportation (WSDOT), through its Washington State Ferries (WSF) division, is seeking information from solution providers for a real-time visual messaging system to improve communication for ferry passengers. - Government Buyer: - Washington State Department of Transportation (WSDOT), Washington State Ferries (WSF) division - Products/Services Requested: - Real-time visual messaging system - Must provide equitable access to public address (PA) announcements for passengers who are deaf or hard of hearing - Coverage required across both ferry vessels and terminals - Delivery of visual messages on passenger-facing channels, including mobile devices, web platforms, and digital signage - Notable Requirements: - Accessibility support for deaf and hard of hearing passengers - Integration with multiple digital channels (mobile, web, digital signage) - Real-time, accurate, and timely message delivery - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Commodity Codes: - Broad range of codes related to signage, communication equipment, and associated services

Description

WSF is seeking information from qualified solution providers that can support a real-time visual messaging system. The goal is to ensure equitable access to PA announcements for passengers who are deaf or hard of hearing, strengthen real-time communication coverage across vessels and terminals, and provide timely and accurate visual versions of critical messages on passenger-facing channels including mobile devices, web platforms, and digital signage. The solicitation includes a comprehensive list of commodity codes related to signage, communication equipment, and related services. The response deadline is August 27, 2026.

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