North Lauderdale Demandstar #26-PWU-009

Comprehensive Utility Billing Operations Services for City of North Lauderdale

The City of North Lauderdale is seeking a qualified firm to fully manage its Utility Billing Operations Division. - Scope includes: - Meter reading, billing, and collections - Customer service and field services - Advanced Metering Infrastructure (AMI) operations - Provision of all staffing, management, and technology required - Bidders must deliver end-to-end utility billing operations, including both technology and field service support - No specific OEMs or vendors are named in the solicitation - A bid bond is required - Procurement is managed via the DemandStar platform - Bidders are encouraged to review all attachments for required forms and cost schedules - A non-mandatory pre-proposal meeting is available for interested firms

Description

The City of North Lauderdale is seeking proposals for comprehensive Utility Billing Operations Services, including meter reading, billing, collections, customer service, AMI operations, field services, and related staffing, management, technology, and operational support. The scope includes full operation of the City’s Utility Billing Division. A non-mandatory pre-bid conference is scheduled, and proposals must be submitted via DemandStar. Bidders are encouraged to review provided attachments for required forms and cost schedules.

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