California eProcure #RFP 2025-19

Covered California Solicitation for Microsoft 365 and Cloud Services Support

Covered California, the state health benefit exchange, is soliciting proposals for comprehensive Microsoft 365 and related cloud services support. - Government Buyer: - Agency: Covered California (CA Health Benefit Exchange) - Office: 1601 Exposition Boulevard, Sacramento, California - OEM Highlight: - Microsoft is the specified Original Equipment Manufacturer (OEM) for all requested platforms and services - Vendors will provide: - Development, configuration, migration, integration, administration, security, and ongoing support for Microsoft 365 tenant(s) and related Microsoft cloud services - Services cover SharePoint, Teams, OneDrive, Planner, Exchange Online, Microsoft Copilot, Power Platform, Entra ID, Azure, and Microsoft security/compliance tools - Initial work authorization includes assessment, planning, and transition support - Governance, architecture, operations review, and knowledge transfer to Covered California staff - Notable Requirements: - Expertise in Microsoft 365, Azure, and Entra ID - Compliance with privacy, security, and state laws - Team qualifications and experience required - Maximum contract value not to exceed $2.5 million (approx. $500,000 annually) - Contract term is three years with an optional two-year extension (up to five years total)

Description

This solicitation seeks proposals from qualified vendors to provide development, administration, architectural, configuration, migration, integration, security, and support services for the Microsoft 365 Platform and related Microsoft cloud services used by Covered California. The services include day-to-day support, enhancement, and optimization of Microsoft 365 and related platforms such as Azure and Entra ID to support collaboration, productivity, identity, security, and business processes. The contract may be extended up to two additional years beyond the initial term, not exceeding five years total.

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