SAM #692M15-26-SMRFI

FAA Market Survey for Cloud-Based Workspace and Conference Room Management SaaS

The Federal Aviation Administration (FAA) is seeking industry input for a cloud-based workspace and conference room management system delivered as Software as a Service (SaaS). - Government Buyer: - Federal Aviation Administration (FAA), 692M15 Acquisition & Grants, AAQ600 office - Products/Services Requested: - Cloud-based SaaS platform for workspace and conference room reservations - System must support 1,200 conference rooms and 700 workspaces across multiple FAA locations - Solution must accommodate over 100,000 users - Integration required with Microsoft 365 and Google Workplace - Includes implementation, data migration, systems integration, user training, ongoing support, and maintenance - Training for approximately 100,000 users, including administrators and space managers - Project management, technical support, and development of training materials (guides, videos) - Unique/Notable Requirements: - Compliance with FEDRAMP, FISMA, and NIST SP 800-53 security standards - Security features such as multi-factor authentication and encryption - Consumer-grade, device-responsive user interface - 5-year contract anticipated (1 base year + 4 option years) - Incumbent provider is AgilQuest Corporation - No specific OEMs or part numbers are mentioned in the documents - The FAA is open to industry solutions that meet these requirements

Description

The purpose of this Market Survey/Request for Information (RFI) is to determine industry capabilities as well help develop and refine the procurement strategy, determine the level of competition, identify market practices, and obtain comments on requirements.  The Federal Aviation Administration (FAA) has a requirement for a digital and electronic workspace management system that is a cloud-based Software as a Service (SaaS) platform featuring an easy-to-use and consumer-grade interface that is responsive to any sized device for use across the agency at various FAA Enterprise locations across the US.

The responses to this Market Survey will be used to determine acquisition strategy.  The FAA will not release or make public information deemed "Company Proprietary."  This survey is not intended to guarantee procurement of a product and shall not be construed as a commitment by the Government to enter into a contract.  This posting should not be interpreted as a Screening Information Request (SIR), a Request for Quote (RFQ), or Request for Proposal (RFP).

The FAA is not liable for costs associated with a response to this informational announcement.  This is not a request for competitive proposals and will not result in a contract award.  No solicitation exists; therefore, do not request a copy of the solicitation.  If a solicitation is issued, it will be synopsized on this web page.  It is the potential Offeror’s responsibility to monitor the site for the release of any solicitation.

All responses should be sent to Jennifer.E.Biderman@faa.gov AND Kathryn.Scott@faa.gov no later than 12:00 PM EST on Friday, July 10, 2026.  Submissions should include the information requested in the attachment in the manner directed therein.

Refer to the attachment for additional information.

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