SAM #NOF-2026-0011

HUD Seeks FedRAMP-Compliant Provider for SF-DART Analytics Platform Operation and Enhancement

HUD's Office of Single Family Asset Management (OSFAM) is seeking a FedRAMP-compliant Business Service Provider to operate, maintain, and enhance the Single Family Data Analysis and Reporting Tool (SF-DART) for FHA-insured mortgage servicing analytics. - Government Buyer: - U.S. Department of Housing and Urban Development (HUD) - Office of Single Family Asset Management (OSFAM), Office of Housing - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Operation, maintenance, and enhancement of the SF-DART platform - Transition In and Out services for system continuity - Project management, support, and reporting (including weekly, monthly, and quarterly reports) - Data analytics and reporting services (monthly/weekly data refresh, ad hoc programming, dashboards) - Servicer Performance Tier Ranking System II (TRS II) development and enhancements - Training services (initial and ongoing, with materials and recorded videos) - Optional help desk support (business hours, multiple communication channels) - System IT support (security plans, cybersecurity compliance, infrastructure management) - Unique or Notable Requirements: - Provider must be FedRAMP-compliant - Compliance with HUD IT security standards and CMMI Level 3 maturity - Deliverables include system security plans, training materials, dashboards, and system enhancements - Transition periods: 180 days for Transition In, 150 days for Transition Out - Optional help desk and transition out services - Focus on supporting analytics and reporting for FHA-insured mortgage servicing

Description

The Department of Housing and Urban Development (HUD) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for a business intelligence platform that supports the storage of both current and historical data, enabling customizable data analytics and reporting related to the servicing of FHA-insured mortgages. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541611 Administrative Management and General Management Consulting Services. Product Service Code (PSC) R408 Support- Professional: Program Management/Support.  

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