CanadaBuys #BPM026159

Procurement of Dynatrace Software Licenses, Maintenance, and Support (or Equivalent)

Shared Services Canada (SSC) is seeking bids for Dynatrace software licenses, maintenance, and support, or equivalent solutions, to ensure continuity of IT monitoring and analytics services during a transition period. - Government Buyer: - Shared Services Canada (SSC), Enterprise IT Procurement Operations, Data Centre Services Team - OEMs and Vendors: - Dynatrace (Original Equipment Manufacturer) - Equivalent solutions from other OEMs are permitted - Products/Services Requested: - Full-Stack Monitoring (Dynatrace or equivalent) - Part number: DPSFSMonMgd - Quantity: 4,419 (per 100,000 memory GB hours) - Infrastructure Monitoring (Dynatrace or equivalent) - Part number: DPSInfraMonMgd - Quantity: 2,920 (per 100,000 host-hours) - Browser Monitor or Clickpath without Insights (Dynatrace or equivalent) - Part number: DPSBrowserMgd - Quantity: 100 (per 100,000 synthetic actions) - HTTP Monitor without Insights (Dynatrace or equivalent) - Part number: DPSHTTPMgd - Quantity: 4,000 (per 100,000 synthetic requests) - Custom Metrics Classic (Dynatrace or equivalent) - Part number: DPSCustMetClassMgd - Quantity: 5,000 (per 100,000,000 metric data points) - Log Monitoring Classic (Dynatrace or equivalent) - Part number: DPSLogMonClassMgd - Quantity: 1,000 (per 100,000,000 log records) - Custom Traces Classic (OpenTelemetry) (Dynatrace or equivalent) - Part number: DPSCustTraceClassMgd - Quantity: 1,000 (per 100,000,000 spans) - Custom Events Classic (Dynatrace or equivalent) - Part number: DPSCustEventClassMgd - Quantity: 1,000 (per 100,000,000 custom events) - Unique or Notable Requirements: - Only Canadian suppliers or suppliers from designated trade partners are eligible - Compliance with Canadian content policies and mandatory security requirements - Firm annual pricing required for all deliverables - Contract includes options for two additional one-year extensions - Delivery to Ottawa, Ontario

Description

This solicitation is for the purchase of Dynatrace Software Licences, Maintenance and Support, or equivalent, for Shared Services Canada. The contract aims to bridge current operations from July 18, 2026 to July 18, 2027, with two optional periods, ensuring uninterrupted service and continuation of maintenance and support during a forthcoming public competitive process. Only Canadian Suppliers and Suppliers of an Applicable Trading Partner are eligible to bid. Bidders must submit pricing according to the provided list of deliverables and pricing.

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