Pinellas County Opengov #24-0505-REQ

Pinellas County to Procure HigherGround Live911 Software Solution for Emergency Response

Pinellas County Regional 911 Division is seeking to procure the Live911 software solution from HigherGround Inc. to enhance emergency response capabilities. - Government Buyer: - Pinellas County Regional 911 Division (local government) - OEM Highlight: - HigherGround Inc. is the sole OEM and exclusive provider of the Live911 software - Products/Services Requested: - Live911 Base Software with 5 concurrent user licenses (1 unit) - 38 Additional Concurrent Licenses for Live911 (38 units) - Total of 43 software licenses - Professional services for remote installation, configuration, and virtual basic training (1 unit each) - Notable Requirements: - Live911 enables real-time monitoring of geotagged 911 emergency calls by first responders and support personnel within a defined radius - The solution must be installed on a customer-provided VM or server - The Live911 server must communicate with HigherGround's License Management Server for license management and updates - Annual recurring software license fees include maintenance and upgrades - Procurement is sole source due to the unique capabilities of Live911 - Estimated Contract Value: - Initial investment of approximately $41,580, with annual recurring costs of $40,200 for software licenses and maintenance

Description

This procurement is for the Live911 software solution provided by HigherGround, Inc. The software enables first responders and support personnel to monitor the location and audio of incoming 911 emergency calls within a predetermined radius, providing immediate and complete information about ongoing emergency incidents. The contract includes 43 licenses with a base software and 5 concurrent licenses, plus 38 additional concurrent licenses. The total initial investment is $41,580, covering software licenses and professional services such as remote installation, configuration, and virtual training. Maintenance and upgrades are included in the software license fees.

View original listing