Opportunity

Edmond Ionwave #RFP21-002

Award for Arcadia Lake Campground Management Software System

Posted

November 04, 2020

Respond By

December 15, 2020

Identifier

RFP21-002

NAICS

541511, 541512

This award summary covers the City of Edmond's procurement of a Campground Management Software System for Arcadia Lake. - Government Buyer: - City of Edmond, Oklahoma - Arcadia Lake Parks and Recreation Division - Purchasing Manager: Brenda Mayer - OEM and Vendor: - CampLife, Inc. (Awarded vendor and OEM) - Products and Services Requested: - Campground Management Software System - Comprehensive solution for campground and campsite management - Includes daily entrances, site management, facility reservations, camp store point of sale, annual pass memberships, payment processing, and reporting - Supports both in-person and online customer service - Robust management tools for campground administration - Software Maintenance and Support - Annual maintenance, support, and services - Unique and Notable Requirements: - Integration with CentralSquare Finance Enterprise system - PCI compliance for payment processing - Support for smart card or RF tag-based automated park entry - Picture identification management - Multi-family and multi-vehicle permit management - Deferred revenue accounting for annual passes - Flexible tracking of user-defined information - Preference for product configuration over custom modifications - Optional features: hunting management, gift cards, event management, automated pass management - System should support 25-30 users - Contract Details: - Renewable annually, subject to city council approval and appropriations - Initial implementation and go-live planned within a few months

Description

The City of Edmond is seeking proposals from qualified vendors to provide a Campground Management System solution. This system will assist City of Edmond Arcadia Lake staff in conducting campground and campsite management activities and processes. The software should support daily entrances, camping and campground site management, facility reservations, camp store point of sale, annual pass memberships, payment processing, and reporting. The system should also provide efficient business processes and management tools to assist in campground administration.

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