Opportunity
Maryland Procurement Portal #BPM057708
Maryland Cannabis Administration seeks staffing for Cannabis Care Line (CCL) Pilot Program call center.
Posted
June 27, 2026
Identifier
BPM057708
NAICS
561422
The Maryland Cannabis Administration is seeking a contractor to staff and operate a call center for the Cannabis Care Line (CCL) Pilot Program. - Government Buyer: - Maryland Cannabis Administration - Products/Services Requested: - Staffing and operation of a call center to provide professional information on medical cannabis use - 1 line item for call center services (part number: I1_000001) - Unique or Notable Requirements: - Compliance with living wage standards - Participation goals for minority and small businesses - Detailed requirements and documentation provided in multiple attachments (system requirements, sample contract, economic benefit factors, etc.) - OEMs and Vendors: - No specific OEMs or vendors are mentioned in the solicitation - The procurement is open; response format, deadlines, and estimated contract value are not specified
Description
This solicitation is for staffing a Cannabis Care Line to provide professional information on medical cannabis use. The project involves establishing a call center as indicated by the line item. Multiple attachments provide detailed documentation including system requirements, sample contract, and various appendices related to economic benefits, living wage requirements, and participation goals. The procuring agency is the Maryland Cannabis Administration. Specific response format, deadlines, and estimated contract value are not specified.