San Mateo Opengov #265146

San Mateo County Sheriff's Office seeks maintenance and repair services for Thermo Fisher DNA instruments

San Mateo County is seeking a contractor to provide scheduled preventative maintenance and emergency repair services for DNA analysis instruments used by the Sheriff's Office Forensic Laboratory. - Government Buyer: - County of San Mateo, Sheriff's Office Forensic Laboratory - OEMs and Vendors: - Thermo Fisher Scientific (primary OEM for all listed DNA instruments) - Products/Services Requested: - Scheduled preventative maintenance and emergency repair services for: - 2 Thermo Fisher 3500 Genetic Analyzers - 2 Nimbus HID NPI units - 2 Kingfisher Presto 96 DW units - 1 QuantStudio 5 (0.2ML block) - 1 7500 Real Time PCR System - Services include annual or biannual preventative maintenance, parts, labor, travel for remedial repairs, and technical support (phone/email) - Unique or Notable Requirements: - All services must be performed by qualified technicians - Priority response required within three business days for emergency repairs - Service documentation must be submitted within five business days - Technicians may be required to provide DNA reference samples for quality control - Compliance with FBI Quality Assurance Standards (QAS) for DNA analysis and calibration intervals to maintain CODIS participation - Contract may be awarded on a line-item basis to multiple vendors

Description

The San Mateo County Sheriff's Office Forensic Laboratory is seeking qualified vendors to provide scheduled preventative maintenance and repair services for DNA analysis instruments, including genetic analyzers, Nimbus HID NPI, Kingfisher Presto 96 DW, QuantStudio 5, and 7500 Real time PCR System. The contract aims to ensure uninterrupted operations, compliance with FBI QAS standards, and rapid response to malfunctions. Services must be performed by qualified technicians, scheduled to minimize disruptions, and include documentation of service reports within five business days. The contract may be awarded on a line-item basis to more than one vendor.

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