Saskatchewan Tenders #UR-91826-34-26

University of Regina Solicits Post-Implementation Support for Technolutions Slate CRM

The University of Regina is seeking a qualified partner to provide post-implementation support for its Technolutions Slate CRM platform, which manages student recruitment and admissions across multiple business units. - Government Buyer: - University of Regina, Information Services, Supply Management Services - OEM Highlight: - Technolutions Inc. (developer of Slate CRM) - Scope of Services: - Operational sustainment and troubleshooting for the Slate CRM system - Proactive advisory and best-practice guidance - Configuration support, documentation, and knowledge transfer - Health checks, benchmarking, and release-readiness reviews - Development of training materials and strategic roadmap sessions - Governance, continuous improvement, and security/privacy compliance - Unique Requirements: - Strong emphasis on Indigenous engagement, including ownership and content commitments - Evaluation based on cost, Indigenous engagement, support model, Slate expertise, advisory services, knowledge transfer, and security - No hardware or software products are being procured; focus is exclusively on specialized consulting and support services for the Slate CRM platform

Description

The University of Regina, on behalf of Information Services, is seeking proposals from qualified and reputable proponents to provide post-implementation support for the Slate CRM system. The services include operational sustainment, proactive advisory services, best-practice guidance, and assistance with continuous development, governance, and improvement of Slate processes. The project aims to maximize the value of the platform and ensure its continued evolution across multiple business units managing student admissions. The University emphasizes inclusion of Indigenous people and businesses in this partnership to drive positive community impact.

View original listing