Virginia's eProcurement Marketplace #RFP 122663

Crisis Call Center Services for Richmond Behavioral Health Authority (Region 4)

This opportunity involves the Richmond Behavioral Health Authority (RBHA) seeking to contract for Crisis Call Center services to support crisis intervention in Region 4 of Virginia. - Government Buyer: - Richmond Behavioral Health Authority (RBHA), a political subdivision of the Commonwealth of Virginia - Serves Richmond City and Region 4 - Products/Services Requested: - Crisis Call Center Services - Establishment and operation of a dedicated call center for crisis intervention and response - Service scope covers non-professional, non-technology support for behavioral health crises - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) or vendors are named in the solicitation - Unique or Notable Requirements: - The call center must serve the needs of RBHA and the broader Region 4 - The contract is for non-professional, non-technology services - Optional pre-bid conference and Q&A addendum are available - Work location is Richmond, Virginia - Term contract with details on duration and options in the solicitation documents

Description

This Request for Proposals (RFP) seeks sealed proposals from qualified firms to establish a term contract through competitive negotiation to provide a Crisis Call Center for the Richmond Behavioral Health Authority and Region 4, a political subdivision of the Commonwealth of Virginia. The contract aims to support crisis intervention services within the specified region. The solicitation includes an optional pre-bid conference and a Q&A addendum with an extended deadline for questions. Work location is Richmond, Virginia, and the category is Non-professional Services - Non-Technology.

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