SAM #75H70426Q00030

Clinical Data Mart Operations and Maintenance Services for Indian Health Service

The Indian Health Service (IHS) Office of Information Technology is seeking contractor support for the operations and maintenance of Clinical Data Marts (CDM) that serve multiple IHS programs. - Government Buyer: - Indian Health Service (IHS), Office of Information Technology - Scope of Services: - Operations and maintenance of existing clinical data marts supporting programs such as diabetes, behavioral health, public health nursing, and oral health - Development and enhancement of business intelligence and analytic solutions, including dashboards, scorecards, and both canned and ad hoc reports - Data quality assurance and continuous improvement of analytic/reporting solutions - Security compliance with federal and IHS-specific standards (HSPD-12, FIPS, NIST, HIPAA) - Documentation of data marts, including technical/user guides, data models, and training materials - Project management support, including tracking project status, cost, and schedule - Culturally appropriate customer service and presentations for IHS and Tribal staff - Key Personnel Roles: - Qlik developers, database administrators, web application developers - Business Intelligence Tools Mentioned: - QlikSense, Power BI, QlikView - Period of Performance: - 6-month base period with four 1-year option periods - Notable Requirements: - All work must comply with IHS and federal security, privacy, and data standards - Contractor must provide support during standard business hours (Eastern Time) - No specific OEMs, products, or part numbers are identified; focus is on services and technical expertise

Description

The purpose of this requirement is to provide support and maintenance (including minor enhancements) of existing and to be developed data marts:

-Provide Data Mart Operations and Maintenance.

-Develop Business Intelligence/Analytic solutions (dashboards, scorecards, etc.).

-Prepare and Publish User Reports.

-Answer Customer Inquiries, provide Technical Assistance and guidance as needed & furnish complete responses to ad hoc Report Requests.

-Provide timely, culturally appropriate customer service and/or presentations as needed to IHS and Tribal staff.

-Provide Data Quality Assurance processes.

-Develop, test and assist with training and implementation of New or Enhancements to Existing Data Marts.

-Conform to Program/Project Management Processes.

-Prepare and Maintain Data Mart Documentation.

-Ensure Security Compliance in accordance with all IHS and Federal Regulations.

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