Austin Afo #IFQ 1600 NKJ1002

City of Austin Solicits Off-the-Shelf Closed LLM Solution for Development and Permitting Inquiries

The City of Austin's Development Services Department is seeking an off-the-shelf, closed large language model (LLM) solution to assist with development and permitting inquiries. - Government Buyer: - City of Austin, Development Services Department - Purchasing managed by the City of Austin Purchasing Office - Products/Services Requested: - Off-the-shelf closed LLM software solution - Must reference city land development codes and ordinances - Provide accurate, factual answers for staff and public - Support citations and links to authoritative city resources - Implementation and integration services - Integration with city data sources and Microsoft SSO - Solution design, deployment, and role-based access control - Training for city staff - Ongoing support and maintenance - Unique/Notable Requirements: - Strict compliance with NIST CSF/Texas Cybersecurity Framework - Accessibility: ADA Title II and WCAG 2.1/2.2 AA standards - Compliance with Texas Public Information Act - Data privacy and security standards - Fixed, all-inclusive pricing required - Phased implementation: internal pilot, external beta, public launch - No specific OEMs or vendors are named in the solicitation. - Contract term is 12 months, with options for two additional 12-month extensions.

Description

The City of Austin's Development Services Department (DSD) seeks to engage a vendor to provide an off-the-shelf closed large language model (LLM) product. This LLM will utilize specific data sources such as land development codes and relevant city ordinances to provide answers to development and permitting related inquiries. The solution aims to support both staff and the broader community by improving access to accurate information, reducing research time, and enhancing service delivery. The contract term is initially 12 months with options for two additional 12-month extensions. The LLM solution will be implemented in phases, starting with an internal pilot and potentially expanding to a broader public launch.

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