North Carolina eVP #Doc2253141096

Annual Enhanced Maintenance for Thales Luna Network HSMs and Software

The North Carolina Department of Revenue (NCDOR) is soliciting bids for annual enhanced maintenance services for Thales Luna Network Hardware Security Modules (HSM) and related software. - Government Buyer: - North Carolina Department of Revenue, Information Technology Division - Contact: Justin Stringfield - OEM Highlight: - Thales (manufacturer of Luna Network HSM and related products) - Products/Services Requested: - Enhanced maintenance service (annual, per unit) for: - 15 units: Thales Crypto Command Center (Monitoring and Management) - 2 units: Thales Luna Backup HSM B750 (Serial Nos.: FB098052/712451, FB098053/712452) - 3 units: Thales Luna Network HSMs (Serial Nos.: FB097962/711709, FB097961/711700, FB097960/711691) - 4 units: Thales Client Licenses - All items under part number 020-160001-002-000 - Notable Requirements: - Compliance with security and data handling policies - Vendor must adhere to E-Verify and U.S.-based work restrictions - Maintenance is brand-specific to Thales Luna Network HSM products - Contract Term: - One year with options for two additional one-year extensions (up to three years total)

Description

This solicitation aims to obtain pricing and procure maintenance and support services for previously purchased Luna Network Hardware Security Module hardware and software. The procurement is conducted by the North Carolina Department of Revenue. The scope includes software and hardware maintenance and support to ensure continued operation and security of the Luna Network HSM systems. Vendors must be registered with the State of North Carolina's Electronic Vendor Portal to respond.

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