New York State Contract Reporter #Q26-7788AL

NYPA Solicits Enterprise Communications Analytics Platform Solution

The Power Authority of New York (NYPA) is seeking proposals for an enterprise-grade, multichannel communications analytics platform. - Government Buyer: - Power Authority of New York (NYPA), WPO Procurement division - Products/Services Requested: - Enterprise communications analytics platform software/licenses - Implementation and professional services for deployment - Training for NYPA staff - Ongoing support and maintenance - Key Technical Requirements: - Unified analytics and reporting across Powernet (SharePoint intranet) and Poppulo email - Extensible to future channels (e.g., digital signage, Microsoft 365 applications) - Real-time and historical metrics, customizable dashboards, and enterprise-level reporting - Strict compliance with NYPA's privacy, governance, and security standards - Solution must integrate with Microsoft 365 and SharePoint - All offerings must be based on current production capabilities - Notable Details: - No specific OEMs are named; solutions must be compatible with Microsoft 365 and SharePoint - Three-year contract term - No MWBE, SDVOB, or DBE goals set for this procurement - Bidders must demonstrate relevant experience

Description

The New York Power Authority (NYPA) is seeking proposals to provide an enterprise-grade, multichannel communications analytics platform. The platform must deliver unified measurement, reporting, and insights across NYPA's core communication channels, including Powernet (SharePoint intranet) and Poppulo email communications. The solution should support expansion to future communication channels, enable actionable insights with real-time and historical metrics, provide enterprise-level reporting and dashboards, and ensure compliance with NYPA's privacy, governance, and security standards. The contract term is three years, and vendors must have relevant experience.

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